
Complaints about online platforms often go nowhere. AI could actually be part of the solution
It’s almost impossible to get an online complaint resolved. Enter the chatbot.
Independent Analysis and Reportage

It’s almost impossible to get an online complaint resolved. Enter the chatbot.

Massage is in; examinations are out. Here’s what to think about if you’re considering hiring a doula.

Scientists have been monitoring the reef’s health for the past 40 years.

Wildfire, drought and heat have made climate change impossible to avoid this northern summer. But will authorities tackle the cause – or the symptoms?

There is no comprehensive national data on how much time an Australian child spends on a device at school. The rules are just as patchy.

Successive reports from integrity bodies have found the Labor government acted improperly across a range of issues over the years. It’s time that changed.

Tool use among non-human animals is more widespread than you might think.

NZ First’s Kiwi Kids Grant is tied up with the party’s broader immigration policies. But a ‘baby bonus’ for citizens won’t necessarily achieve the intended outcome.

Canada’s approach to airline strikes pits the need for reliable air travel against the constitutionally protected right to strike. Other countries show there is a workable middle ground.

Chronic pain can make it hard to walk, carry groceries or sleep through the night. A new study finds that extreme temperatures are linked to that kind of pain.

AI-generated attractiveness scores raise concerns about body image, privacy, child safety and coercive control.

Ukrainian drones have hit 20 Wildberries warehouses, making the economic costs of war harder for ordinary Russians to ignore.