Will Richie Mo’unga tour South Africa? It’s the question every All Black fan has been asking, and we now have an answer.

Richie Mo’unga will not be included in the first All Blacks squad of the year, and most likely will not travel to South Africa for the historic tour.

Dave Rennie was making no secret of his desire to have the rules reassessed, but had conceded Mo’unga’s selection for the tour.

“He’s not available to come to Africa and he’ll play NPC. My thinking would have been we wouldn’t have used him in July, but Richie would be in the group getting his head around how we’re going to play the game, then include him in the squad to Africa and probably play him against the Stormers first game and let him earn the right to fight for a test spot. But you know, obviously the criteria means he can’t do that.

Rennie threw a spanner in the works at his very first press conference, declaring his hope to get Brodie Retallick back in black.

But neither Retallick nor Mo’unga would feature in the republic.

“We’re still hoping to get him (Mo’unga) in so he can get his head around things and you know maybe if there are injuries there’s an option to bring him in but he’s got his head around it, he’s prepared to go play the NPC. We’ve accepted that situation and understand New Zealand Rugby’s mindset around it, So we’ll just get on with it now.”

Though Rennie had accepted NZ Rugby’s stand on Mo’unga, had Retallick made himself available, Rennie may have fought for an exemption.

“Brodie is unavailable to do a lot of long distance travel. He wasn’t excited about six weeks in Africa. I think even Razor had had that conversation with him 12 months ago, we’ve got 150 odd days in hotels this year, so that wouldn’t excite the big man.

“But I guess we’ll continue to have discussions around whether there’ll be any versatility or flexibility around a guy like Brodie who played 12 years of test rugby, 12 years of super rugby. He’s made a massive contribution to the rugby here and I reckon he’s earned the right if he was available, if the system allowed and if he was playing good enough to potentially be available next year.”

After putting the incumbents on notice by stating he would be picking on form and not loyalty, Rennie said his squad was not far from completion.

“There’s a number of guys who we’ll definitely pick, assuming they’re injury-free. But the next few weeks will decide the fate of some guys.

“This is where you want to see it guys who can function under pressure.”

Rennie said there would not be wholesale personnel changes to the 2025 squad.

“I’m not sure about big changes. There’s been a lot of players used over the last few years and so I think the game we want to play, the players are here within the country.”

As for the issue of losing those players in their prime to offshore contracts, Rennie understood the realities of modern rugby.

“It’s tough. I mean, it’s going to happen. There’s massive money out there in Japan and in Europe. And so guys are going to make decisions based on what’s best for them and their family. And you’ve got to respect that.

“Our job’s obviously to try and communicate well with them. Let them know that there’s a pathway here. But guys will still go. I think just the fact that in the old days, guys weren’t at the end of their career. And now there’s maybe there’s a little less patience and an opportunity for guys to go away early and maybe some think they can come back in time. So ideally we want everyone to stay here but it’s unrealistic to think that’ll happen.”

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– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

Two people have been injured, one critically, after being attacked in a public park by people they met on dating apps in Invercargill.

Southland acting Inspector Mel Robertson said a person was in critical care after being attacked on 8 May, while another sustained serious injuries in an attack in the Queen’s Park area on 10 May.

“In both incidents reported to police, it appears people are using these apps to lure people to secluded locations late at night with the intention to attack them,” she said.

“Not only are they taking advantage of people’s trust but they are planning these attacks with the intention to seriously injure these people.

“We urge anybody who is planning to meet someone from a dating app to choose a location which is public, or well-lit at night, as well as letting someone trusted know your plans and movements.”

Police were keen to hear from anyone who had information about the assaults or anyone who was in the Queens Park area between 6pm and 4am from Friday 8 May to Sunday 10 May.

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An Auckland charity is aiming to address what it calls a significant and ongoing gap in eye care for children.

The Painga Project aims to put 7000 pairs of glasses on the faces of children in high equity index schools each year, through its purpose-built mobile optometry clinic, a mini-bus called Celia.

Celia is named after social justice advocate Celia Lashlie.

Painga Project chief executive Sarah Corson told Morning Report often children don’t realise they have any vision issues until they put on a pair of glasses.

“They don’t know that they can’t see because as children, that’s all they’ve known.

“They just think that’s how vision is. So it comes as quite a shock to them when they put on a pair of trial lenses or get their glasses and realise that this is how the world looks.”

Painga Project has screened more than 18,000 children in the past four years across high equity index primary and intermediate schools, with a quarter of those requiring a full optometry

assessment, of those children, around 80 percent go on to need glasses.

The project’s pilot also showed that 17 percent of pre-school children screened were requiring a full optometry assessment.

Corson said teachers notice the change in the students’ attitudes once their vision issues have been.

“They’re often astounded because they’ve never picked up that a child can’t actually see that well, and sometimes they’re a bit embarrassed.

“They can fully engage in their education, so they’re more settled, and especially the younger you are.

“If you’re trying to put glasses on middle aged children, they’re a bit reluctant, because they’ve learned to cope. But, seeing the look on a five-year-old’s face when they start to do their learning in class and can settle, it’s amazing.”

Celia has so far been funded through donations from organisations such as the Ted Manson Foundation, however it will need additional funding to continue.

“This is where the real impact sits. We have built the model, proven the need, and now we need partners to help us scale this so more tamariki across Aotearoa can access the care they need,” Corson said.

Celia the optometry bus cost $500,000 including the equipment and fit out. However, the aim now is to secure the $700,000 per year it costs to operate the service.

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Businesses on both sides of the Tasman are reporting widespread economic damage caused by the Middle East conflict.

A survey of nearly 700 members by Chartered Accountants Australia and New Zealand (CA ANZ) indicates 80 percent of businesses were seeing increased costs with 60 percent reporting heightened risk and uncertainty in decision-making.

“This is not a distant crisis. It is landing on Australian and New Zealand businesses right now, and our members are seeing it firsthand across every sector of the economy. CA ANZ represents 140,000 finance professionals. What they are telling us matters, and government needs to listen,” CA ANZ chief executive Officer Ainslie van Onselen said.

“The findings reflected a defining economic challenge for both countries.”

The survey of chartered accountants included finance leaders across industries with broad visibility, including manufacturing, retail, agriculture, logistics and healthcare in New Zealand and Australia.

About one-in-five businesses indicate they would raise prices, with New Zealand at 24 percent and Australia at 17 percent.

About 6-in-10 reported their organisation was directly exposed to the conflict’s economic effects, with greater impact in New Zealand (68 percent) than Australia (55 percent). A further 21 per cent said it was too early to assess the full impact.

Of those exposed, higher energy costs were the most common concern (77 percent), followed by supply chain disruption (46 percent), higher production costs (40 percent), shipping and freight delays (40 percent) and exchange rate volatility (36 percent).

New Zealand businesses were more exposed to shipping disruption, with 48 percent reporting freight delays compared to 32 percent in Australia.

CA ANZ chief economist professor Richard Holden said the pain was unlikely to be short-lived.

“Higher energy prices don’t just hit at the bowser, they push up the cost of food, freight, manufacturing, meaning everything increases in price. Businesses and households are already under pressure. This makes it worse.”

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Health planning helps the medical system figure out what needs were most important to New Zealanders, but ongoing budget constraints were proving challenging, a doctor says.

Good health data was key to protecting the health and safety of the community, Dr Gary Jackson from Health New Zealand’s population health team told Nine to Noon, but more investment was needed.

The population health team was made up of public health doctors, analysts, demographers and advisors and Jackson said evidence from health data could be powerful when used well.

The health system collected a lot of data, he said, and helped think about the gap between services that were being provided and services that could be provided and trying to plan around that.

He said there were always tight budgets and it was “quite a trick” to work on how you could get into the prevention space of diseases.

The data the team looked at was collected from all over the health system, he said including from patients at hospitals and laboratory test results. The data was anonymous, he said, but had an identifier so data sets could be linked together.

“[We’re] trying to paint a picture for the country about what is the most important needs, where should we be putting our efforts the most.”

Jackson said there were always a number of areas that were trying to be improved and the whole system was “running very tight”.

“[The] actual money that New Zealand public has invested in the public health system has been flat since 2010… The health system is constantly trying to live within its means while we’re still getting new technologies, new medications… life expectancy has kept increasing in that time.”

It was a “constant battle” to keep money, Jackson said, while the national public health service was protected, some of the more clinical pathways seemed to have that constant battle.

He said health planning had been “very successful” in treating people and keeping people alive, but it did create extra demand on the health system.

“If those people died they wouldn’t be using health services, so the success of the system is a success that adds to the burden.”

Jackson said there had been good evidence of impact prevention programs both with type two diabetes and weight management, along with looking at the standardised intervention rates across the country.

“We got some good data to show some of these specialist services are actually quite well spread across the country.”

But the biggest funding constraint was around data and digital, Jackson said, and he wanted to see more investment in that.

He was also worried the data was not being collected around the communities, housing and incomes of people with less means who were more likely to need health services.

Some people were avoiding health services, Jackson said, which made it hard to track.

He said the easiest way to save the health system money was by people maintaining a healthy weight, exercise and not smoking.

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Cuts to trans-Tasman flights due to higher fuel costs have tourism operators worried on the impact it will have on last-minute bookings.

Last month, Qantas said it would cut domestic flights as it flagged as much as NZ$966m in extra fuel costs.

It said it had reduced domestic capacity by about 5 percentage points in the fourth quarter.

In March, Jetstar said it would axe a number of flights – including some international between Auckland and Sydney and Auckland and Brisbane.

Regional Tourism New Zealand chair Andrew Wilson told Nine to Noon the impact hadn’t been felt yet, but feared it would implications on customers after late bookings.

“The frequency of service and the ability for people to be able to book probably last minute or to try and find something that meets a really specific kind of time frame,” he said.

“If people have got a narrow window to travel, that’s really the biggest worry around it.”

Wilson said there was still plenty of uncertainty in the industry over how long the impacts would be felt.

He said airlines would be cognizant in terms of wanting to make sure that it maintained services across the Tasman and into the long-haul markets.

“We’re pretty optimistic that the work we’ve done over the last couple of years to really kind of boost international arrivals, and in particular Australian arrivals, puts us in a good position,” Wilson said.

“I think demand for travelling to New Zealand is still really strong, but we certainly can’t afford to take our foot off the gas in terms of making sure that international visitors know just how incredible our country is.”

Wilson said consumer confidence had taken a dip in Australia, but he was encouraged by the number of arrivals to New Zealand.

He said while tourism operators in Queenstown and Christchurch would be nervous heading into the winter season, he was optimistic there was capacity for flights.

“I’m fairly confident there’ll still be sufficient capacity on those routes to get plenty of Australian skiers across the Tasman when we kind of head into the winter season,” Wilson said.

“We’ll all be looking out for that first good dump of snow down south, and I’m sure that’ll drive pretty significant kind of bookings at that point.”

Wilson still expected a slightly quieter winter season than usual.

The airlines wouldn’t want to be an airline operator at the moment in terms of balancing pricing and fuel costs with demand, he said.

“I think they’re doing a really good job in terms of trying to match enough flight services to meet the demand that’s there,” Wilson said.

“I think when we look forward through winter, we’re all feeling pretty comfortable in terms of there will be enough capacity on those routes.”

He said it was really the uncertainty of beyond the next summer season, where fuel prices would sit, and what that would mean for the tourism industry.

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High profile side Chelsea FC Women are to play at the International Football Festival in New Zealand.

They will take on an Auckland FC Invitational 11 at Eden Park on 8 August.

Former Football Ferns goalkeeper Jenny Bindon will coach the invitational team.

The Tottenham Spurs men’s team had already been confirmed to be at the festival. They play Auckland FC on 26 July.

Both Chelsea women’s and men’s teams and Tottenham Hotspur will also be playing in the Sydney Super Cup from 28 July to 12 August.

Chelsea, whose stars include Australia Matildas captain Sam Kerr, have a formidable record in UK football, having won eight Super League titles, six FA Cup finals and they were runners-up in the Champions League in the 2020-21 season. Their run of six straight Super League titles was broken last week by Manchester City, but they can still seal second place in their final match of the season this weekend.

The Chelsea visit to Auckland is being funded from the Government’s $70 million Major Events and Tourism Package, Tourism and Hospitality Minister Louise Upston said in a statement.

“It is fantastic to welcome another world-class team to New Zealand, giving football fans the chance to see Chelsea in action thanks to the Government’s investment into attracting events of this calibre.

“This will be the first time a Women’s Super League club has played in New Zealand.

“The festival will provide a winter economic boost to Auckland by bringing buzz to hospitality and tourism businesses, creating more jobs and strengthening our economy.

“The matches will be broadcast globally showcasing New Zealand as a world-class destination for culture, sport and entertainment.”

Former Everton women’s coach Bindon is an assistant coach of the Football Ferns.

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New Zealand Rugby League’s new chief executive Andrea Nelson says the game is about its people and she wants to make their lives better.

Nelson said her new job was like a homecoming.

Nelson has previously held leadership roles with the London 2012 Olympics, the 2017 Rugby League World Cup, the ICC Women’s Cricket World Cup, she was chair of the New Zealand Events Association and the CEO of Gymnastics New Zealand.

She replaces Greg Peters, who stepped down after eight years in the role.

Nelson said she took on the vision of Lord Sebastian Coe when he made the bid for London to host the Olympics in 2012.

“I’ve always been inspired by the power of sport to change people’s lives,” Nelson told Morning Report.

“I don’t think that exists any more clearly than in rugby league. They have a whole kaupapa around the sport being more than a game, delivery great social outcomes as well as great sports results.”

With NZRL having total revenue of about $12 million, Nelson accepted finances would always be a challenge.

“That’s the way it is in community sport in Aotearoa, focusing the attention on every dollar being spent for the best outcome for kids and for the best results on the field is the job of the CEO.”

When they appointed Nelson, the NZRL said they wanted a person that could span the whole spectrum of the game.

“We wanted a leader who could sit across the table from the biggest decision-makers in international rugby league, but who would also happily pick up a tea towel at a local club on the East Coast and Andrea is that person,” NZRL chair Justin Leydesdorff said.

Nelson said she felt she could do that, especially at the grass-roots.

“My previous experience working in rugby league I was really welcomed in by the community. I can’t wait to get around the country and reconnect with those communities.

“Community sport is a real driver for me and there is nothing better than being on the sidelines on the weekend and watching the kids.”

She said the organisation will continue to honour the Māori and Pasifika communities which dominant rugby league.

“It is the strength of the sport in Aotearoa so we need to keep building on it.”

What does she hope to achieve?

“More kids playing the game, more people succeeding on the world stage. It is also about those social outcomes, how can we make people’s lives better as a result of their engagement with rugby league.”

Nelson will take up her new role in July.

– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

Police say a suspended driver reached speeds of up to 200km/h as he attempted to evade police in Auckland overnight.

The driver accelerated away from officers who signalled for his vehicle to stop near Moire Road shortly after 2am on Tuesday.

Senior Sergeant Jon Winthrop said the car was tracked by cameras along the state highway network.

“The vehicle came to a stop on Charles Prevost Drive, Manurewa after the driver observed a Police patrol vehicle deploying road spikes.”

A 21-year-old-man was taken into custody and has been served with a 28-day license suspension, and his vehicle was impounded.

The man will appear in Waitākere District Court next week facing dangerous driving charges and possession of cannabis.

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– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

Te Tai Tokerau MP Mariameno Kapa-Kingi says she’s putting aside difficult experiences within Te Pāti Māori to move forward with her new political party.

The MP was expelled from Te Pāti Māori last year, before the High Court ruled her suspension and expulsion was unlawful.

Kapa-Kingi was reinstated to the party in March, but had now decided to contest the 2026 election under a new banner, called Te Tai Tokerau.

She told Morning Report her experience in Te Pāti Māori was “not great”, but she wanted to move through that scenario to focus on her new party.

“At a certain point it just seemed it was, not for me.

“It’s put aside now and I’m excited about what we’re to create or setup despite that experience.

She said knew how the system did and didn’t work for Māori and wanted to let people know Te Tai Tokerau had its own voice.

Te Tai Tokerau was standing with an independent and regional mindset, she said.

Kapa-Kingi said she could not speak for Te Pāti Māori’s Oriini Kaipara or Hana-Rawhiti Maipi-Clarke on whether they would potentially join her.

Kaipara confirmed her loyalty to Te Pāti Māori earlier on Tuesday after conflicting statements were made by her spokesperson to different media outlets

In a social media post, Kaipara said she wanted to “correct the narrative” that was reported on Monday evening by Stuff that she was “still considering options” in response to a question asking if she would stay with Te Pāti Māori (TPM).

“I confirm that the comments claiming to be mine are not. I did not and have not spoken with any reporter on this matter,” Kaipara said on social media.

Speaking to RNZ, Kaipara’s recently appointed communications advisor confirmed she would not be following suit and was committed to running for TPM.

The spokesperson said he made a mistake by telling Stuff that Kaipara said she was “considering options”.

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The Police Association says members are “gutted” with what it says is effectively a 0.6 percent pay rise for constabulary staff, while managers have been offered no increase.

It comes as the association is for the first time driving a pay bargaining campaign, with the slogan “Repay the Risk”.

On Monday, association members received an email from the association about collective negotiations with Police in relation to both constabulary staff and police managers.

The Association had asked for a 12-month collective agreement that included a general wage increase that exceeded cost of living increases at 5 percent.

However, police had offered a general wage increase of 0.6 percent with competency service increments (CSIs) bringing the offer up to 2 percent. Managers, of which there are almost 900, would get no pay rise.

Do you know more? Email sam.sherwood@rnz.co.nz

In an email to members, seen by RNZ, the association said the negotiations between the parties had begun on “vastly different levels”.

“With police claiming that built-in CSIs must be subtracted from the pay offer which is, itself, unacceptably low.

“The association considers this offer undermines the value of the relentless effort required of officers including the risks you carry every day. It reflects a profound disconnect between the realities of frontline policing and the value placed on those delivering it.”

The offer was “very difficult to reconcile with any genuine commitment to supporting and sustaining the workforce”.

Police Association president Steve Watt told RNZ the membership was “absolutely gutted”.

“Our members’ work is relentless. When they turn up to work, they have no idea what they’re going to face, and that adds complexity and pressure around their mental health and the risks that they face every day to get a 0.6 offer. It’s fair to say our membership is gutted…. They’re feeling disappointed at the offer that’s been presented.”

Watt said it was an “initial offer”, with the association to work “constructively” with police on negotiations.

“This is why we’ve started our campaign Repay the Risk, and that’s again highlighting those risks that are inherent in policing and making those decision makers understand and be accountable for that.”

There were special provisions afford to police under a final offer arbitration scheme, which is in lieu of being able to strike.

“If it comes to that point, we will look to use that final offer arbitration process. But in the meantime, we’re going to continue constructive bargaining.”

Watt said police and the association disagreed on whether it was a 0.6% or whether the CSIs should be included.

“They see it one way we see it the other. We don’t believe that’s how that should be portrayed or viewed. And hence we’re saying it’s effectively a .6% increase.”

Police have been approached for comment.

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A proposed restructure of police’s media and communications team is focusing on ways to use their own platforms to “overcome the depleted media landscape”.

An internal document says this gives organisations an opportunity to “control their narrative ensuring the public are exposed to the fundamentals of the organisation rather than the distorted angles sometimes presented by external media sources”.

RNZ revealed last week police were reviewing the operating model of their media and communications team.

Police’s executive director media and communications Cas Carter said the work was not related to the review into how police managed media and communications engagement in relation to the Tom Phillips documentary.

Since then RNZ has seen the design proposal that has been sent to staff.

Do you know more? Email sam.sherwood@rnz.co.nz

The proposal says several roles are to be disestablished including the director of media and strategic communications which is held by Juli Clausen, who the OIA revealed had messaged Dame Julie Christie – the chief executive of a documentary production company – while on board a flight to Hamilton to give her a “heads up” that Phillips had been shot.

The role’s accountabilities would be transferred to a proposed head of strategic and district communications and head of content, channels and media positions. Both roles would report to Carter.

Other roles proposed to be disestablished include the brand and marketing manager, whose accountabilities would be transferred to the head of content and manager of design, content and delivery positions. There is also a proposed reduction in the existing number of senior media advisors.

Several vacant positions are also proposed to be disestablished.

The revised proposal also includes a “strengthened” Auckland media and communications hub, retention of district communications capability and “clear accountability for internal communications”.

The document – sent to staff last week by Carter – follows an initial proposal sent to staff which led to 44 responses.

“The feedback received was comprehensive, candid, and honest, reflecting strong support for the need for change balanced with a desire to carefully consider differing perspectives before final decisions are made,” Carter said.

“I have listened to that feedback and the high-level themes that emerged. This has informed adjustments to refine and improve the original proposal. Today, I am sharing these proposed refinements and initiating an additional two-week consultation period.”

The proposed structure is open for consultation until 22 May.

Carter said the proposed changes were about “the structure and positions, not about the people in the roles”.

“We started by examining how our operating model needs to evolve for the future, and the proposed restructure reflects that shift, not individual capability or contribution.”

She said that since the team structure was last reviewed there had been “many changes in the way we all communicate” including digital transformation and the “proliferation of misinformation”.

“Globally, trust is increasingly fragile, and scepticism is rife as audiences face misinformation and information overload. Trust and confidence is a main driver for New Zealand Police, and our media and communications team work hard to lift public and staff trust and confidence by being transparent, authentic and consistent.

“To do this effectively, we must have an operating model that ensures our ability to do this now and in the future.”

Carter also referred to the media landscape and said the number of journalists had fallen from over 4000 in 2006 to about 1300 with “major cuts across all media outlets”.

“When communities lack vital local information, it gives rise to misinformation. To counter this, many organisations are focusing their communications on their own channels, developing them as trusted sources and providing news releases, video content and longer form stories.

“This gives organisations an opportunity to control their narrative ensuring the public are exposed to the fundamentals of the organisation rather than the distorted angles sometimes presented by external media sources.”

Police invested “significant resources” into responding to media requests, Carter said.

“It is important for this to remain to ensure we continue to be, and be seen as, a transparent and authentic organisation that the public can trust.

“However, there is a balance between this and the opportunity to use modern technology and overcome the depleted media landscape to build our own stories across the country through our own channels.”

The media and communications team was the “single point of truth for our organisation”.

“One voice that provides authentic and honest information tailored to our audiences. We strive to be innovative, ahead of the game, and provide everyday New Zealanders an insight into how we work for them.”

Carter also provided a summary of feedback received saying many supported the “overall intent of the original proposal”.

“Particularly the move to better integration, prioritisation of police-owned channels, and a more future-focused communications approach”.

However, there were also “strong and repeated concerns” that elements of the proposal did not reflect operational realities.

The most common concern was around media capacity and resourcing.

This included submitters saying “media work is inherently reactive, unpredictable and high-risk”.

Reductions in media staffing or hours risked “delayed responses, loss of narrative control, increased stress and burnout, flow on effects to front-line policing”.

Some were opposed to disestablishing the director of media and strategic communications role as it was seen as “essential for senior decision-making, risk mitigation, executive engagement”.

Carter said most of the proposed media team changes were paused pending further engagement with the media team.

Other submitters focused on the importance of local media leadership as well as the need to “clearly protect specialist capability”.

There had also been some feedback regarding changing the name from Media and Communications as it “may no longer fully reflect the breadth of our group’s role, particularly as our work increasingly spans digital channels, content creation, internal communications, and strategic advice”.

Carter said no change to the name was proposed, however she was interested in views on whether the name was “fit-for-purpose”.

“Any feedback provided on this topic will be treated as exploratory and informational only and will not result in an immediate decision or change.”

In response to questions from RNZ on Monday, Carter said proposed changes to the Media and Communications operating model had been shared for “internal consultation”.

“No final decisions have been made.”

Police said they were unable to say how many roles were proposed to be disestablished.

Carter earlier confirmed the media and communications team had been “assessing the way it operates to ensure we are set up in a way that is effective for the future”.

“We are reviewing how we operate which includes if we are resourced in the right places. Any proposed redesign will be shared with the team first for their feedback.”

Carter said it had been eight years since the operating model had been reviewed.

“In that time there have been many changes in communication through digital transformation, shifting stakeholder expectations, changes in media and the proliferation of misinformation.”

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The chief executive of accounting software company Xero has been forced to apologise after customers in multiple countries experienced multi-day disruptions.

RNZ enquiries reveal that Xero users in New Zealand, Australia and the United Kingdom have experienced disruptions, but online forums suggest issues may still be ongoing in the UK.

Chief executive Sukhinder Singh Cassidy issued an apology in an email to Xero customers late on Monday.

Have you been affected? Get at touch at business@rnz.co.nz

“I want to reach out to you personally, and on behalf of the entire Xero leadership team, to sincerely apologise for the disruptions you have experienced on our platform over the last five days. I know it has been incredibly frustrating for many of you and not the experience we strive for at Xero,” his statement said.

“Some of this has been on our side and some due to our third party platforms that we rely on. Either way, for all of you that have deadlines to meet and the pressure of hitting those deadlines, where you rely on Xero to help you get your work done, this is unacceptable. The trust you place in Xero to run your business is something we do not take for granted.

“We are working hard right now on determining the root cause of these issues and most importantly what we must do to avoid this in the future.”

Earlier on Monday, RNZ had received the following response from Xero enquiring about the disruptions.

“Some customers have experienced errors accessing Xero. We can confirm all systems are now restored and our engineering teams continue to monitor closely.

“Our Status Page at status.xero.com is updated regularly with the latest information. We apologise to our customers for the inconvenience.”

Xero will release its full-year results this Thursday.

The company has been approached for further comment.

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– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand